Welcome to the smart energy age
Digital transformation offers utility companies a unique opportunity to drive efficiency and innovation, from supply chain to consumption.
Focus on the customer
Competing against market entrants and online apps will mean putting design, agility and people at the heart of the experience. The future will be about connecting services seamlessly, simplifying processes and continually enhancing customers’ lives.
Harness the power of data
Giving easy access to real-time data and analytics will transform decision-making. Put the right digital tools in people’s hands and they will be able to manage everything better – from home energy usage to power station output.
“Success will come from the ability to scale up innovations quickly”
Realise the potential of automation
Smart homes. Connected buildings. Intelligent network management. Automation and AI will soon replace manual tasks, whether it’s heating homes efficiently, monitoring plant equipment or processing back-office billing.